Windows Remote File Copy Timeout Errors
Date Posted: May 01, 2008 04:27 PM
Author: Mel Beckman
Dear Doctor, Our remote offices' Windows servers nightly perform file copy operations from our central System i server for database synchronization. Recently, however, the file copy operations have begun randomly failing. Some nights they all work, but other nights one or more copies fail, with Windows giving the inexplicable error "timeout occurred." We have plenty of bandwidth, and other non-Windows copies running in parallel prove that network outages aren't occurring. Packet captures at each end reveal TCP RST (reset) packets being received that were not sent by the other end, which correlates with the timeout errors. What could be causing this?

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